On rare occasion mistakes happen or special circumstances arise which warrant a replacement to be sent out. If a rare situation has occurred, please contact us immediately. This must be done within 5 days of package showing delivered. We must first investigate the issue to determine a resolution, please send photographs to heavenlyherbalhouseLLC@gmail.com with details of issue for review. If it is deemed our fault, we will ship replacement to address on file.
Please send us a message in the form, or you can send an email to us at heavenlyherbalhousellc@gmail.com