Privacy Policy

MUST BE 21+ to Purchase Kratom Products 

WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when vou register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following • names • phone numbers • email addresses • mailing addresses • usernames • passwords • billing addresses • contact preferences • contact or authentication data Sensitive Information. We do not process sensitive information. Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. 

HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

 Before using kratom products, it is the consumers responsibility to make sure they have full knowledge of the herb, including any adverse reactions it may cause. This product is not to be altered. Do not drive, operate machinery, or consume alcohol while taking this product. Do not use this product if you are pregnant or nursing. Keep out of the reach of children. Not for sale to persons under the age of 21. This product is not approved by the FDA. This product is not intended to diagnose, treat or cure any illness or condition. Consult your physician before use, for possible harmful interactions or health concerns.

“Kratom products are not available for shipment to the following states: Alabama, Arkansas, Indiana, Louisiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi).”